外資系大手化粧品会社/D2C Technical Operations Manager
2024/02/15- メーカー : 化粧品
700~1200万円
- Webサービス・制作 : ECサイト運営・ECコンサルタント
- 東京都
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Key Job Accountabilities 主要職務 The D2C Technical Operations Manager plays a pivotal role in enhancing our e-commerce presence, focusing on optimizing our D2C E-Flagship websites. This key position bridges technical expertise with operational excellence, ensuring our digital platforms perform at their peak. 1. Website Vital Optimization: - Strategically manage technical SEO initiatives to boost search engine rankings, driving more qualified traffic and enhancing potential revenue streams. - Optimize site speed to exceed user expectations and reduce bounce rates, contributing to higher engagement and increased sales conversions. - Advance tagging strategies for precise website tracking and analytics, enabling more effective targeting in marketing campaigns and a higher return on ad spend. 2. Operational Efficiency and Performance Management: - Monitor and improve operational efficiency and performance in daily issue management, including identification and escalation of operational problems and bugs to the IT department. - Facilitate efficient ticketing and communication processes for technical issues, ensuring they are addressed by IT in a timely and effective manner. - Collaborate with cross-functional teams to ensure consistency and effective communication between IT, marketing, CRM, and customer service. 3. Analytics and Reporting: - Produce regular reports on website performance, providing analysis based on KPIs. - Develop and execute strategies for site improvements using a data-driven approach. 4. Technical Leadership within the Team: - Serve as the technical lead within the team, providing expertise in understanding and managing the system end-to-end. - Bridge the gap between technical capabilities and business requirements, ensuring that solutions are both technically sound and aligned with business objectives. - Foster collaboration and knowledge sharing within the team to promote a deeper understanding of technical processes and business needs. |