外資系大手化粧品会社/CX Manager
2026/03/13
New
- メーカー : 化粧品
900~1200万円
- Webサービス・制作 : ECサイト運営・ECコンサルタント
- 東京都
| 部署・役職名 |
|
|---|---|
| 職種 |
|
| 業種 |
|
| 勤務地 |
|
| 仕事内容 |
Key Job Accountabilities 主要職務 You will be responsible for enhancing client engagement and increasing brand desirability, and achieving ambitious business objectives. - Develop annual Digital & LINE startegy by designing seamless and engaging O+O initiatives in alignment with brand's priorities. - Supervise official LINE account from strategic planning to execution. - Manage brand Community Site to implement interactive CX campaigns and communications for nuturing upper tier customers. - Set clear Objecives / KPIs and regularly monitor and analyze the results. Share and utilize findings/data for further action. -Track the EC traffic and sales generated through effective LINE communication. - Lead CX-related projects, introducing the latest technologies, trends and competitor's benchmark. -Budget Management for Digital & LINE - Asset Management - Creative direction and quality check -VIP customer event support - Cross-functional Collaboration - Share project plans, progress, challenges, and achievements with relevant stakeholders. |