外資系大手化粧品会社/Online Business Specialist(Helena)
2025/10/14- メーカー : 化粧品
500~800万円
- Webサービス・制作 : ECサイト運営・ECコンサルタント
- 東京都
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KEY RESPONSIBILITIES ? Implement online/eFLAGSHIP strategy and drive sales, ensure profitability and growth of brand eFLAGSHIP. ? Set and monitor detail target to achieve monthly and full year sales target of eFLAGSHIP. ? Execute launch operations and daily management. ? Elevate communications and customer experience as a brand flagship by providing high-quality contents, service, and eDM communication in collaboration with marketing team. ? Develop in-depth understanding of customer online purchase experience to improve CVR and NPS. ? Increase Customer Life Time Value with various retention tactics such as exclusive offer, O2O, etc. ? Monitor the customer experience and purchase path to improve purchase rate (frequency, conversion, average order size) for eFLAGSHIP and provide data expertise to deploy & adapt the strategizing ? Track and measure site & Business performance to increase programs ROI. ? Support UIUX can collaborate with other departments smoothly and efficiently. RELATIONS ? Partner closely with Brand marketing and business planning teams ? Partner closely with Operations & CCS team ? Partner closely with CDMO team and other brand OBMs in country ? Partner with DMI |