外資系大手化粧品会社/Field Trainer
2024/09/13- メーカー : 化粧品
500~800万円
- 営業
- 東京都
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Key Job Accountabilities 主要職務 Mission: Improve our sell-out in line with Brand/ distribution channel strategy by training and developing Beauty Adviser mainly at POS on brand, product, service and retail competencies. Fostering POS efficiency in collaboration with sell-out management teams. 80% time minimum on the field. Rolls-out global or customized training programs for each store and/or staff member, in cooperation with the retail business manager or retail director/Head of Retail and Area Manager, which can include 1:1, digital, POS training: Develops beauty adviser knowledge and competencies in one to one using coaching approaches Supports new BAs in on boarding phase Animates a community of BA to foster learning Participates to learning material /tools design and adaptation Impersonates and transmits the values of the brand and service attitude Stays up to date with competition knowledge ( products, learning methods, services, innovations) Masters POS system, system affinity and experience Contributes to sell out & retail efficiency Follows up ROI of learning actions vs sell out and build on going improvement Directly contributes to the POS selling activity during peak periods Contributes to improve sell out, providing regular feedbacks to Retail management teams Main KPIs Productivity: IPT/AUS NPS/ CXE Score Conversion rate Brand specific Service KPI (Beauty Tech) |